Our Promise

Our Promise to You

Our promise to you is we will provide a day care service based on a care farming model which offers safe, meaningful and person-centred support for adults living with dementia.

We recognise that each person living with dementia has their own life experiences, routines and preferences. We will therefore take time to understand each individual companion so that their needs are met through personalised care plans and appropriate risk assessments. Our care is person- centred, dementia-informed and activity-led, ensuring that support is tailored to each individual and that companions can engage in activities that are familiar, enjoyable and meaningful to them.

We promise to promote wellbeing, independence, and dignity, whilst reducing social isolation and supporting emotional, cognitive, and physical health.

We promise to provide meaningful, nature-based experiences including time with animals, gardening, gentle outdoor activities, reminiscence, and social connection that encourage confidence, communication, and a sense of belonging.

We promise to deliver compassionate, person-centred care that focuses on the whole individual, helping to ease anxiety and distress while nurturing purpose and independence.

We promise that every companion will be supported by trained, dementia-aware staff, with safe staffing levels, ongoing professional development, and strong safeguarding and risk management practices to ensure a safe, supportive, and responsive environment.